PRIVACY POLICY

Customer Care

Faith On LOC, LLC is committed to protecting the personal information of its customers and potential customers. This Privacy Policy (hereinto referred to as “policy”) describes how Faith On LOC, LLC will collect, use and share your personal information. This policy applies to all Faith On LOC, LLC customers and potential customers who visit or purchase items from www.faithonloc.com (hereinto referred to as “our website”).

What Information is Collected?

When you visit our website, we collect personal information related to an identifiable person (hereinto referred to as “personal information”). We collect your personal information through:

  1. The information you provide. When you purchase our apparel and/or when you contact us directly by any communication channel (emails, live chat, or social media), you may provide us with personal information such as name, billing and shipping address, email address, and payment information (through a secured system).

  2. Information we collect when you view our website. When you view our website, we may collect aggregated usage personal information, such as browsing and click-stream activity, the webpages and products you view, and the website keywords used to locate our website.

Why do we collect personal information and how is it used?

  1. To fulfill your order placed on our website (payment information collection, to arrange shipping of merchandise, and for invoicing and confirmation purposes);

  2. To be able to provide our customers with general or personalized service-related notices and promotional messages

  3. To help us to update, expand and analyze our records to identify new customers;

  4. To provide you with customer service upon your request;

  5. To screen and enhance our data security and fraud prevention capabilities;

  6. To comply with a relevant legal or regulatory obligation; and 

  7. To share targeted marketing communications and advertisements.

Information Sharing

Faith On LOC, LLC may share your personal information with service providers and others in the following ways:

 

  1. Third Party Service Providers. We have partnered with select service providers who complement, facilitate and enhance the services provided by Faith On LOC, LLC. These include Wix.com who powers our online store. Please refer to their Privacy Policy at www.wix.com/about/privacy.  

  2. Law Enforcement, Legal Request and Duties. We may disclose or allow access to your personal information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws. Your personal information may be shared with or without notice as deemed necessary. 

  3. Protections of Rights and Safety. We may share your personal information if we believe that it will protect the rights, property or personal safety of Faith On LOC, LLC, any of our customers, or any member of the general public, with or without notice to you.

Use of Cookies and Third-Party Technologies

We and our Third Party Service Providers use cookies and other similar technologies (“Cookies”) in  order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.

View the Cookies Policy used by our online store powered through Wix, Cookie Policy.

Wix.com does not change their practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

 

Your Rights Regarding Personal Information

You have control over your personal information. Pursuant to privacy regulations worldwide, Faith On LOC, LLC is taking steps to enable you to request access to, receive a copy of, update, amend, delete, or limit the use of your personal information.

Before fulfilling your request to amend, delete, update, or receive a copy of your personal information, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g. if your request is unfounded or excessive).

 

Data Retention

When an order is placed through our website, we will retain personal information for our records. 

 

Updates

We may update this privacy policy as required by applicable law, and to reflect changes to our personal information collection, usages, and storage practices. Our online store powered service provider maintains these same rights. 

 

Contact Us

If you have questions about this privacy policy or wish to exercise your rights as described above, please contact us via email, info@faithonloc.com or by mail:

 

Faith On LOC, LLC

700 Freeman Dr.

Hampton, VA 23666

United States